How to delete your account

• Step 1 — Sign in at store.camera, then go to My account → Account settings.
• Step 2 — Scroll to the bottom of the page and press the delete account button.
• Step 3 — Type your email and password to confirm you own the account, then confirm.

Your account is deleted straight away and you are signed out automatically. Deleting an account cannot be undone.

• Your account, display name, email address and password
• Your profile picture
• Every saved phone number and delivery address
• Anything left in your cart
• All chat threads and messages with shops

• Order history and financial records — shops are required to keep these for accounting and tax purposes. We unlink them from your account, leaving only the transaction record itself.
• Reviews you have written — these stay on the product page so shops and other buyers are treated fairly, but they no longer show who wrote them.

Once the retention period required by accounting and tax law has passed, we delete this data or make it impossible to identify you from it.

If you have lost access to your password, or want to request deletion of some data without closing the whole account, email [email protected] and tell us the address you signed up with. We will verify your identity and act as soon as possible, and within 30 days at the latest.

Yes. You can register again with the same email address, but it counts as a brand new account — your old history, addresses and messages do not come back.