Contact us
Pick the channel that matches your question — that is the fastest way to an answer.
Orders and the items themselves
Message the shop directly. That is fastest, because the shop handles the item, the shipping and the warranty. The chat button is on every product page and on your order page.
The platform itself
For website problems, account problems, a dispute you could not settle with a shop, or to report inappropriate content, email us at support@store.camera
For an order dispute, the Report a problem button on the order page is faster — it attaches the order details for our team automatically.
Your personal data
To access, correct or delete your data under Thailand’s PDPA, email support@store.camera from — or quoting — the email address you signed up with. Your full rights are set out in our Privacy Policy
Camera shops who want to sell here
Apply directly on the Open a shop page — or email support@store.camera with your shop name, what you sell, and where you sell today. We will come back to you with fees and the steps to open. There is more background on our About page.
Platform operator
Photospace Co., Ltd. · Company registration no. 0105567041364
Head office: 1563/6 The Rich Biz Home, La Salle Road, Bang Na Tai, Bang Na, Bangkok 10260, Thailand
Phone +66 65 195 9996 · Email support@store.camera
Hours: Monday–Friday 09:00–17:00 (Thailand time, GMT+7)
Returns go directly to the shop you bought from, not to this office. Standards every shop must follow are on our Platform Policy page.